Thread · 2 tweets · 21 Jan 2021

Ah, I see what you meant by laser focus. I don't read the post as stating that you need hard metrics from top to bottom and across the whole org. The eg. of SERP, which has become markedly painful over time, feels like it could happen with just a few people looking at a metric?

In that sense it feels to me very similar to LinkedIn (you want an easy professional address book, you get stabbed in the face with prompts to install an app) or Netflix (you want to watch something but you can't even find your own watchlist again because recommendations).