Thread · 2 tweets · 9 Apr 2021

I think that can be mitigated, but it requires (re)building trust. I'll be the first to admit: when I hear "new thing from Google" my mind jumps straight to "oh no what is it this time." That's not a great starting place. (I'm not saying that reflex is necessarily all G's fault.)

I've been toying with some ideas to fix that. They're not ready for prime time yet and they're not entirely conventional — but I think there are unexplored options that it's worth thinking about instead of returning to the same issues over and over again.