Thread · 2 tweets · 15 Jun 2021

"That line of thinking also glosses over an uncomfortable truth: To achieve cheap or even free services requires justifying a range of behavior that often isn’t in the best interests of consumers." Spot on, @GregBensinger. nytimes.com/2021/06/14/opi…

This is a key part of today's predicament: the promise to bring access to the greatest number is used to justify choices that tear the fabric of society. The parallel with how chemical industries destroyed lives and ecosystems to deliver mass consumer goods is strong.